Shipping
We currently ship to a growing selection of destinations around the world. Below you'll find information on delivery times, tracking, customs duties, and what to expect once your order leaves our warehouse.
If your country is not currently available, please contact us and we will do our best to help.
Orders are typically prepared and dispatched within 1 business day.
Delivery times are estimates and may vary during peak periods, public holidays, or due to customs processing.
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Europe
6–10 business days
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Japan
5–9 business days
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Singapore
6–10 business days
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South Korea
8–12 business days
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UAE
6–10 business days
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Vietnam
6–10 business days
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Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information for your shipment.
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Duties & Taxes
Orders eligible under the applicable destination-specific customs value thresholds are shipped Delivered Duty Paid (DDP), with import duties, taxes, customs-clearance fees and brokerage charges covered by Doux Rêves. Where DDP is not available, the order will be shipped Delivered Duty Unpaid (DDU), and any import duties, taxes, clearance or brokerage charges assessed by customs or the carrier will be payable by the recipient. The applicable treatment will be clearly indicated at checkout before payment. These thresholds are reviewed regularly.
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